Programme details
- Delivery: Online and onsite
- Languages: Hindi and English
- Response: within 24 hours
Most workplace problems are communication problems in disguise: a vague brief, a message that sounded sharper than intended, a meeting that ended without a decision. TTM India's programme helps people say what they mean, listen properly and agree on what happens next.
Who it is for
- Managers and team leads
- Teams that work across functions, sites or time zones
- Client-facing and customer-support staff
- Professionals who write a lot of email, or present to others
What participants practise
- Speaking with clarity. Leading with the point, structuring a message, speaking at the right level for the listener.
- Listening. Listening to understand, checking understanding and noticing what was left unsaid.
- Asking better questions. Moving from "any questions?" to questions that surface real concerns.
- Writing. Emails, chat messages and short documents that are clear, short and easy to act on.
- Meetings. Purpose, agenda, decisions, owners and follow-up.
- Feedback and difficult messages. Saying something uncomfortable respectfully and clearly.
- Cross-role communication. Working with people whose priorities and language differ from yours.
Style of delivery
Short inputs, then practice. Participants work on realistic exercises, such as rewriting an unclear email, preparing a difficult message or running a short meeting, and receive feedback. We use examples from your own workplace where you can share them.
Formats
Half-day workshop · full-day workshop · two to four-session journey · manager cohort · live online sessions · one-to-one communication coaching.
What changes afterwards
We agree the behaviours you want to see, for example "emails state the action and the date" or "meetings end with a named owner for each decision". We then use simple checks to see whether they are happening. We do not promise a business result from a single workshop.
Talk to TTM India
Discuss Business Communication Training
Email: info@ttmindia.com · Phone: +91 92152 37666
Information on this website is for training and general awareness. It does not constitute legal advice.
FAQs
Yes. We can focus on clarity and structure rather than vocabulary. Sessions run in english and hindi, subject to trainer availability.
Yes, if you remove confidential information and share what is appropriate.
A single workshop introduces the ideas. Several shorter sessions with practice in between usually change habits more than one long day.
Yes. See Leadership Training Programs.